Shipping
Shipping Information
Order Processing
We work to offer same or next business day processing on all orders. This does not include weekends or holidays. If you place an order after 2 pm PST on a Friday, your order will likely be shipped out on the following Monday.
Shipping Options
Country | Standard Shipping |
US | USPS First Class Package Delivery within 8-15 business days |
Canada | USPS First Class Package Delivery within 8-15 business days |
Australia & New Zealand | USPS First Class Package Delivery within 10-20 business days |
Europe | 9-20 business days |
Other Countries | 9-20 business days |
Customs & Import Charges
Customers living outside of the US may incur additional charges when the package arrives at the destination country. You may be liable for import duties, customs and local sales taxes levied by the country you reside in. Payment of these fees is necessary to release your order from customs. The grand total of your order as displayed on the checkout does not include any additional duties required.
- If you select a shipping method with "Duties & Taxes Included", we will collect import duties & taxes upon checkout.
- For all other shipping options, customer assumes responsibility of any applicable fees upon delivery.
We have no control over customs and other local taxes and we can't tell you exactly how much you will be charged as these taxes vary widely depending on the country you are situated in.
We are not international trade or tax lawyers. We recommend contacting your local customs office for more information before placing your order.
Shipping Time Estimates
Please be aware that all delivery times are estimates only and not guaranteed by the shipping company. The order processing time (which is typically same or next business day) may also affect when you actually receive the product. If you need an item by a certain date, please order early to avoid disappointment.
Wrong Address (Return to Sender)
If an order is returned by the shipper because they could not deliver to the address you provided, we will issue a refund when we receive the return. Any shipping charges (to and from) and applicable taxes & fees (that we have to pay to receive the return) will be deducted from your refund. In some cases, this may result in little or no refund to be issued.
Refusing Delivery (Return to Sender)
If order is returned by the shipper because you refused delivery, we will issue a refund when we receive the return. Any shipping charges (to and from), applicable taxes & fees (that we have to pay to receive the return) will be deducted from your refund. In some cases, this may result in little or no refund to be issued.
Currency
As you shop, the website may show you your local currency. This information is provided to help you gauge the cost of the product in local terms. However this is only an estimate, based on currency conversion data provided by a third party.
Final payment at checkout will be in US Dollars.